Deva Antiques

Kindly refer to the information below which may help you solve your issue.

Each of the resolutions may resolve the issue and sometimes you may no longer
need to try them all. If one solves the problem, then you may stop from there.

A. DELETE THE TEMPORARY INTERNET FILES AND COOKIES
1. Click START, then click CONTROL PANEL.
2. Click NETWORK AND INTERNET CONNECTIONS.
3. Click INTERNET OPTIONS.

NOTE: In Windows 98/Me/2000, click Start, select Settings, click Control Panel,
double-click Internet Options.

4. In the Temporary Internet Files section, click DELETE FILES.
5. Select 'Delete all offline content', then click OK.
6. Click DELETE COOKIES, then click OK.
7. Click OK to close the Internet Properties window.
8. Click the X in the upper right corner to close the Control Panel window.

B. RESET THE WEB SETTINGS IN INTERNET EXPLORER
1. Click START, then click CONTROL PANEL.
2. Click NETWORK AND INTERNET CONNECTIONS.
3. Click INTERNET OPTIONS.

NOTE: In Windows 98/Me/2000, click Start, select Settings, then click Control
Panel. Double-click Internet Options.

4. Click the PROGRAMS tab.
5. Click RESET WEB SETTINGS.
6. Click YES.
7. Click OK.
8. Click OK to close the Internet Properties window.

C. RESTORE THE INTERNET EXPLORER SECURITY SETTINGS

NOTE: Please close any Web pages that may be open.

1. Click START, then click CONTROL PANEL.
2. Click NETWORK AND INTERNET CONNECTIONS.
3. Click INTERNET OPTIONS.

NOTE: In Windows 98/Me/2000, click Start, select Settings, then click Control
Panel. Double-click Internet Options.

4. Click the SECURITY tab.
5. Click DEFAULT LEVEL, then click APPLY.
6. Click the PRIVACY tab.
7. Click DEFAULT, then click OK.

D. DISABLE GRAPHIC COMPRESSION IN AOL PREFERENCES
1. On the AOL Toolbar, click SETTINGS.
2. In the Essentials tab, click INTERNET [WEB] OPTIONS.
3. Click the AOL BROWSER tab.
4. In the Web Graphics section, select 'Never Compress graphics,' then click OK
5. Click the X in the upper right corner of the Settings window to close it.

E. REPAIR MICROSOFT INTERNET EXPLORER
Damaged Web browser files may cause this issue.

1. CHECK THE VERSION OF INTERNET EXPLORER
a. Click START, select PROGRAMS, select AMERICA ONLINE, and then click AOL
SYSTEM INFORMATION. The window will open, which will take a moment.
b. Note the Browser Version, then click CLOSE.

The 9.0 Optimized software only works with MSIE version 6.0 or later. If you
have a version of MSIE lower than 6.0, you can always get the latest browser at
AOL Keyword: Browser.

2. UPGRADE TO MSIE 6.0

a. Sign on to AOL as you would normally.
b. Go to Keyword: Browser.
c. Click UPGRADE.
d. Note the approximate download time, then click DOWNLOAD NOW.

NOTE: The file SWSETUP.EXE will download and install automatically. When the
download is complete, AOL will close automatically. During the installation,
when you are prompted to restart your computer, click OK.

3. REPAIR MICROSOFT INTERNET EXPLORER 6.X (MSIE)
a. Click START, select SETTINGS, then click CONTROL PANEL.
b. Double-click ADD/REMOVE PROGRAMS.
c. Select MICROSOFT INTERNET EXPLORER 6, then click CHANGE/REMOVE or ADD/REMOVE.

NOTE: If the window does not list Microsoft Internet Explorer 6 and Internet
Tools, click the X in the upper right corner to close the Add/Remove Programs
and Control Panel windows. Please contact the computer manufacturer or Microsoft
for further assistance. Please refer to the documentation that came with the
computer for contact information.

WARNING: If you are already using Internet Explorer 6.x, do not attempt to
install the Internet Explorer 5.x Web browser from Keyword: Browser. Damage to
the operating system may result.

d. Select Repair Internet Explorer, then click OK.
e. Click YES. The repair will run, and then you will be prompted to restart your
computer.

NOTE: If you receive any error message while running the repair, please contact
the computer manufacturer or Microsoft for further assistance. Please refer to
the documentation that came with the computer for contact information.

F. CONFIRM THE BROWSER SUPPORTS 128-BIT ENCRYPTION
1. Click START, then select ALL PROGRAMS or PROGRAMS, then click INTERNET
EXPLORER.
2. On the Microsoft Internet Explorer Toolbar, click HELP, then click ABOUT
INTERNET EXPLORER.
3. Note the Cipher Strength. If it is lower than 128-bit then follow the
instructions below, otherwise stop here.
4. Click UPDATE INFORMATION, then follow the on-screen instructions.

Again, I apologise for any inconvenience this has caused.